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YOUR PATIENT FINANCIAL ADVOCATE
Resolving Issues with Your Medical Bills
Does this sound like you?
You’re tired of spending precious time trying to figure out your medical bills.
You don’t know what an insurance EOB is, let alone how to decipher one.
You’ve received a medical bill that you’re pretty certain isn’t correct, but you haven’t the slightest clue how to fix it.
I’M HERE TO HELP.
Jenni Nolan, BCPA
Hi, I’m Jenni.
Armed with 20+ years of experience in medical office management, physician- and hospital coding/billing, and an education in health information management, I became a board certified patient advocate (BCPA) in October, 2019 and started Clear Healthcare Advocacy.
My goal? To help overwhelmed healthcare consumers make sense of their health insurance and medical bills, so they can rest assured that what they’re paying for healthcare services is correct.
WHAT WE CAN DO FOR YOU
Claims Review and Investigation
Send us your insurance EOBs and associated medical bills. We’ll review them for accuracy.
Verification of Benefits
Let us figure if a certain service or procedure is covered by your plan and get you details.
Identification of In-Network Providers
We can help you determine whether a provider or facility is in your insurance network.
Corrected Coding
We’ll research your claims for potential coding errors and resubmit claims if needed.
Fee Negotiations
We’ll work with provider billing offices on your behalf to potentially reduce your balance and set up payment arrangements that you can manage.
Appeals
An appeal might be necessary when your insurance company denies something that you believe should have been covered.
Simple Claims Resubmission
Submission to an incorrect insurance payer is a common mistake in medical billing.
Other Services
Have a problem or question regarding your health insurance or medical bills that you don’t see listed above? Contact us.
Testimonials
Jenni is fantastic. I tried to work the system myself applying for aid and writing appeals. I spent over a year and significant stress trying to get my case resolved. Jenni gave me encouragement and options right away. She knew exactly what to do, where to start, where to go. Within a few weeks she had reached through the barriers that I couldn’t get through and my case was resolved. I would recommend her to anyone and intend to send everyone who needs her straight away. Thanks again!
– Paul
We’re beyond grateful for the incredible support we received from Jenni. After trying unsuccessfully on our own and feeling pretty hopeless, we were fortunate to be connected with someone who truly changed everything.
From the very first meeting with Jenni, we felt reassured. Everything was explained clearly and patiently, and for the first time, we felt like we had an advocate who genuinely cared. Jenni’s persistence, compassion, and unwavering dedication led to a reduction we never thought possible—making the hospital bill manageable and allowing us to finally pay it off.
We can’t thank you enough!